THE STRATEGIC COMMUNICATIONS AGENCY

Some decisions are made in boardrooms. Others happen in places you never expect. Hospital hallways. Waiting rooms. In between phone calls, where you’re trying to sound focused while your mind is somewhere else entirely. That’s the kind of year I had. I’m not sharing this for sympathy. I’m sharing it because that sequence of events changed how I think about leadership in a way no professional experience ever had.

If there's one thing we've learned in 2020, it's that change is here to stay. Our world has transformed, and our workplaces have had to...

Maybe it’s because I’m stuck in the eighties (musically, anyway), but I often think of David Bowie. He was such a musical force in my...